An annual revenue assessment has been established for a vaccination clinic. It was concluded that the net profit of the current year was 8000.00 compared to 6000.00 of the previous year. What is the percentage of profit increment?

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Question 1 of 4

An annual revenue assessment has been established for a vaccination clinic. It was concluded that the net profit of the current year was 8000.00 compared to 6000.00 of the previous year. What is the percentage of profit increment?

Correct Answer: C

Rationale: Calculation: (8000 - 6000)/6000 * 100 = 33%.

Question 2 of 4

Obtaining patient's personal, demographic, insurance, and financial information should occur during:

Correct Answer: B

Rationale: Collecting information before admission streamlines processes.

Question 3 of 4

Managers' options for change essentially fall into what three categories?

Correct Answer: D

Rationale: Common frameworks like those in management literature (e.g., Nadler-Tushman) suggest structure, technology, and people/customers as key areas for organizational change.

Question 4 of 4

Which of the following actions should a quality officer primarily undergo if he/she needs to overcome employee resistance during an organizational change?

Correct Answer: A

Rationale: Education and communication address resistance by clarifying change benefits and reducing fear.

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