ATI LPN
Infection Control Questions Quizlet Questions
Question 1 of 5
All the following phases are essential for team development EXCEPT:
Correct Answer: B
Rationale: Calming is not a recognized phase in team development models such as Tuckman's stages.
Question 2 of 5
Balanced Scorecard answers which questions?
Correct Answer: D
Rationale: The Balanced Scorecard helps organizations track performance and assess if goals are being met.
Question 3 of 5
Obtaining patient's personal, demographic, insurance, and financial information should occur during:
Correct Answer: B
Rationale: Collecting information before admission streamlines processes.
Question 4 of 5
Managers' options for change essentially fall into what three categories?
Correct Answer: D
Rationale: Common frameworks like those in management literature (e.g., Nadler-Tushman) suggest structure, technology, and people/customers as key areas for organizational change.
Question 5 of 5
Which of the following actions should a quality officer primarily undergo if he/she needs to overcome employee resistance during an organizational change?
Correct Answer: A
Rationale: Education and communication address resistance by clarifying change benefits and reducing fear.