A utilization management department of a community hospital has collcted data on the length of stay and readmission rates. When compared to benchmarks, the length of stay rates are found to be higher and readmission rates are lower. Which of the following is the next step?

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Question 1 of 5

A utilization management department of a community hospital has collcted data on the length of stay and readmission rates. When compared to benchmarks, the length of stay rates are found to be higher and readmission rates are lower. Which of the following is the next step?

Correct Answer: C

Rationale: Higher length of stay needs investigation to understand its impact and causes.

Question 2 of 5

In the event of a fire staff should follow R.A.C.E. what does that acronym stand for?

Correct Answer: D

Rationale: R.A.C.E. outlines critical steps for fire response: Remove, Activate, Contain, Extinguish.

Question 3 of 5

Which of the following is a nominal variable?

Correct Answer: B

Rationale: Nominal variables categorize without inherent order, such as religion.

Question 4 of 5

What conclusion can be drawn from two samples' amputation rates?

Correct Answer: A

Rationale: Variability can be assessed using statistical measures like standard deviation.

Question 5 of 5

Who is not considered a customer in patient scheduling?

Correct Answer: D

Rationale: Insurance companies are payers, not direct customers.

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