A case management department regularly monitors the number of inappropriate referrals, the timelines of discharge planning, and the number of days of discharge delays. What additional monitor should be added to evaluate the appropriateness of case management interventions?

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Chapter 14 Infection Control Review Questions Questions

Question 1 of 5

A case management department regularly monitors the number of inappropriate referrals, the timelines of discharge planning, and the number of days of discharge delays. What additional monitor should be added to evaluate the appropriateness of case management interventions?

Correct Answer: B

Rationale: Evaluating goal attainment directly assesses the effectiveness of interventions.

Question 2 of 5

Being a QM Director at a 400-bed community medical center, one of your first key issues to determine when evaluating the current organization QM program is

Correct Answer: A

Rationale: Leadership involvement is foundational to a successful QM program, setting the program's direction.

Question 3 of 5

The following is not included in both utilization management and quality management plans:

Correct Answer: A

Rationale: The process for appealing treatment denials is specific to utilization management and not typically found in quality management plans.

Question 4 of 5

In an organization where the trust between administration and employees is doubtful, which of the following is the best way to conduct a survey to point out areas of staff dissatisfaction?

Correct Answer: C

Rationale: Anonymous surveys ensure honest feedback when trust is low.

Question 5 of 5

Which of the following institution/agency has introduced core measures to determine if healthcare institutions are in compliance with current standards in areas such as Acute myocardial infarction, Heart failure, Venous thromboembolism, Pregnance and related conditions and Nosocomial infections?

Correct Answer: A

Rationale: The Joint Commission introduced core measures for assessing compliance with healthcare standards.

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