Chapter 4: Communication - Nurselytic

Questions 46

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Chapter 4 : Communication Questions

Question 1 of 5

What therapeutic communication technique requires a great deal of skill and is not used as frequently as other communication techniques?

Correct Answer: B

Rationale: Silence is an extremely effective therapeutic communication skill that is frequently underused because the nurse feels uncomfortable applying it.

Question 2 of 5

A patient does not speak English; therefore the nurse cannot use words to provide comfort during a painful procedure. What is another intervention that may provide comfort to this patient?

Correct Answer: C

Rationale: Holding the hand of a non-English-speaking patient is effective and comforting.

Question 3 of 5

A patient states "I do cocaine when I feel things are out of my control." The nurse responds by asking "What else does cocaine do for you?" What communication skill does this exemplify?

Correct Answer: C

Rationale: Acceptance is the willingness to listen and respond to what the patient is saying without passing judgment.

Question 4 of 5

A patient states "I'm really strung out about this pregnancy." The nurse responds by asking "What about this pregnancy worries you?" What communication technique is this?

Correct Answer: C

Rationale: Open-ended questions convey interest and do not require a specific response.

Question 5 of 5

A grieving young widow cries out "Why was my husband killed? Why wasn't it me?" What is the nurse's best response?

Correct Answer: B

Rationale: The ability to listen and assist those who are newly grieving through the use of silence and a quiet presence is very effective. Stating 'You need to be strong for your children' is a cliché. Asking if there is anyone the widow needs to have notified and stating 'You are feeling overwhelmed about your husband's death' are not therapeutic in this immediate grieving time.

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