ATI LPN
Foundations and Adult Health Nursing Test Bank
Chapter 4 : Communication Questions
Question 1 of 5
A nurse is communicating with an older adult. How might the nurse enhance communication?
Correct Answer: B
Rationale: Older adults lose their ability to hear higher frequency sound. Speaking in a lower tone enhances communication. Speaking overly loud and as if to a child may be irritating and demeaning. Rapid speech may be difficult for older adults to understand.
Question 2 of 5
What does maintaining eye contact for 2 to 6 seconds during communication with a patient do?
Correct Answer: C
Rationale: Maintaining eye contact for 2 to 6 seconds involves the person in what is being said, is indicative of continued interest, and conveys to the patient an accepting attitude.
Question 3 of 5
The nurse recognizes that a patient experiencing stress feels vulnerable. What would be the most appropriate way for the nurse to intervene?
Correct Answer: C
Rationale: When the patient is experiencing stress, the nurse should modify communication methods.
Question 4 of 5
A nurse communicates with a patient by maintaining eye contact and through the use of touch. What type of communication technique is the nurse demonstrating?
Correct Answer: D
Rationale: Messages transmitted without the use of words (either oral or written) constitute nonverbal communication. Nonverbal cues include tone and rate of voice, volume of speech, eye contact, physical appearance, and use of touch.
Question 5 of 5
A nurse frequently looks at her watch when giving a patient a bed bath. What message is most likely conveyed to the patient from the nurse?
Correct Answer: C
Rationale: Frequently looking at one's watch while interacting with a patient conveys to the patient that the nurse is in a hurry and really has no desire to spend time with him or her.