ATI LPN
Study Guide for Fundamentals of Nursing Care: Concepts, Connections & Skills
Chapter 6 : Communication and Relationships Questions
Question 1 of 5
You work the day shift. A nurse on the evening shift, one whom you frequently report off to, is often 20 minutes late. She says it isn't her fault because she leaves in time for work but the parking lot is so full when she arrives that she has to wait for a space to open up. Which of the following statements on your part reflects a good approach to resolving this conflict?
Correct Answer: A
Rationale: This statement uses 'I' language to express the impact of the lateness without blaming, promoting a collaborative approach to resolving the conflict.
Question 2 of 5
Your patient had spine surgery 2 days ago and is scheduled for discharge tomorrow. He has been taking narcotic pain relievers every 4 hours around the clock. You note that the patient has not had a bowel movement since surgery. You know that the narcotics can be constipating and you think it would be best if the problem is handled prior to the patient leaving for home. There is no order on the chart for a laxative. From the following possible actions, choose which you think represents the most focused and necessary thing(s) for you to do as you prepare to call the doctor for a verbal order for a laxative.
Correct Answer: A,B
Rationale: Gathering information about bowel habits and past laxative use provides essential data for the doctor to make an informed decision about the verbal order.
Question 3 of 5
Downward communication is communication with people you supervise.
Correct Answer: A
Rationale: Downward communication refers to communication from a higher level to those supervised, such as a manager to staff.
Question 4 of 5
When you communicate effectively and professionally, you are role modeling, too.
Correct Answer: A
Rationale: Effective and professional communication sets a positive example for others, serving as a role model.
Question 5 of 5
As a team leader, you have a responsibility to tell the people you supervise about your facility's policies and procedures.
Correct Answer: A
Rationale: Team leaders are responsible for ensuring their team is aware of and follows facility policies and procedures.