Chapter 6: Communication and Relationships - Nurselytic

Questions 37

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Study Guide for Fundamentals of Nursing Care: Concepts, Connections & Skills

Chapter 6 : Communication and Relationships Questions

Question 1 of 5

Stating the desired outcome is the third step in the DESC communication method. Explain why you think this is important.

Correct Answer: A

Rationale: Stating the desired outcome provides a clear goal for the conversation, promoting resolution and mutual understanding.

Question 2 of 5

The C step of the DESC method is optional, depending on the circumstances. Explain what the C step is and why it may be needed.

Correct Answer: A

Rationale: The C step (consequences) may be needed to underscore the importance of changing the behavior, particularly in serious or repeated issues.

Question 3 of 5

How should you position the computer screen when you are obtaining information from the patient that must be entered into the electronic health record?

Correct Answer: B

Rationale: Positioning the screen away from the patient protects their privacy and complies with HIPAA regulations.

Question 4 of 5

What is the reason for positioning the screen in this manner?

Correct Answer: A

Rationale: Positioning the screen away from the patient ensures confidentiality of sensitive health information, aligning with HIPAA requirements.

Question 5 of 5

Which of the following are barriers to communication?

Correct Answer: A,B,C,D

Rationale: These actions can create discomfort, defensiveness, or misunderstanding, hindering effective communication.

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