ATI LPN
Study Guide for Fundamentals of Nursing Care: Concepts, Connections & Skills
Chapter 6 : Communication and Relationships Questions
Question 1 of 5
I'm going to change Mrs. G's dressing; I see you didn't get to it. Did you get busy?'
Correct Answer: A
Rationale: This statement is assertive, addressing the issue while opening a dialogue to understand the situation without being confrontational.
Question 2 of 5
Using the DESC communication method as a guide, explain why describing the behavior is important as the first step.
Correct Answer: A
Rationale: Describing the behavior objectively establishes a factual basis for discussion, promoting clarity and reducing defensiveness.
Question 3 of 5
In the DESC method, the E stands for 'Explain.' What needs to be explained and why?
Correct Answer: A
Rationale: Explaining the impact of the behavior helps the other party understand why the issue matters, fostering constructive dialogue.
Question 4 of 5
Stating the desired outcome is the third step in the DESC communication method. Explain why you think this is important.
Correct Answer: A
Rationale: Stating the desired outcome provides a clear goal for the conversation, promoting resolution and mutual understanding.
Question 5 of 5
The C step of the DESC method is optional, depending on the circumstances. Explain what the C step is and why it may be needed.
Correct Answer: A
Rationale: The C step (consequences) may be needed to underscore the importance of changing the behavior, particularly in serious or repeated issues.