Chapter 6: Communication and Relationships - Nurselytic

Questions 8

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Fundamentals of Nursing Care: Concepts, Connections & Skills

Chapter 6 : Communication and Relationships Questions

Question 1 of 5

You promote trust with a patient by:

Correct Answer: B,D

Rationale: Trust is built by maintaining confidentiality (
B) and following through on promises (
D), as these demonstrate reliability and respect for the patient's privacy.

Question 2 of 5

When communicating with people who are hard of hearing:

Correct Answer: C

Rationale: Effective communication with someone who is hard of hearing involves identifying their preferred method of communication (
C), such as lip-reading, sign language, or assistive devices, rather than making assumptions or using inappropriate methods.

Question 3 of 5

Open-ended questions are good types of questions to use in what situations?

Correct Answer: A,B,C,D

Rationale: Open-ended questions encourage detailed responses and are useful for introducing topics, starting interviews, transitioning between topics, and exploring feelings, as they allow patients to express themselves fully.

Question 4 of 5

What is the term that indicates that a message was communicated as intended?

Correct Answer: D

Rationale: Shared meaning refers to the mutual understanding between the sender and receiver that the intended message was accurately conveyed and interpreted.

Question 5 of 5

Factors that affect communication include:

Correct Answer: A,B,C,D

Rationale: Personal space, culture, attitude, and emotions all influence how communication is sent, received, and interpreted, as they shape the context and dynamics of the interaction.

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