Nurselytic Privacy Policy

Last Updated: July 23, 2025

At Nurselytic ("we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, protect, and share data when you access our website (https://nurselytic.com) and use our services, including our NCLEX test preparation tools. By using Nurselytic, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide, improve, and personalize our services. The types of data we collect include:

A. Personal Information

• Account Details: When you register, we collect your name, email address, username, and password.
• Payment Data: For subscription or purchase services, we collect billing address and transaction history, processed securely through PCI-compliant providers (e.g., Intasend, Stripe or PayPal). We do not store credit card numbers.
• Communications: Information you provide when contacting us, such as emails, chat logs, or support tickets.

B. Usage Data

• Device Information: We collect data such as your IP address, browser type, operating system, and device identifiers.
• Behavioral Data: We track pages visited, time spent on the platform, clicks, and performance metrics (e.g., exam scores or progress in adaptive learning).
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze usage, and deliver personalized content. You may disable cookies through your browser settings, though this may limit functionality.

2. How We Use Your Information

We use the collected data to:

• Deliver and personalize our services, such as creating adaptive learning plans tailored to your NCLEX preparation needs.
• Process payments securely and prevent fraudulent transactions.
• Improve platform functionality, content, and user experience.
• Respond to your inquiries and provide customer support.
• Send updates, such as new practice questions, feature releases, or policy changes, with your consent where required.
• Analyze usage trends to enhance our services.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share data in the following limited circumstances:

• Service Providers: We share data with trusted third-party providers (e.g., payment processors, hosting services, or analytics tools like Google Analytics) to perform functions on our behalf. These providers are contractually obligated to protect your data.
• Legal Compliance: We may disclose data if required by law, such as in response to subpoenas, court orders, or to protect our legal rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, with prior notice provided to you.

4. Data Security

We implement industry-standard measures to protect your data, including:

• Encryption: We use TLS/SSL protocols for secure data transmission and encrypt sensitive data at rest.
• Access Controls: We maintain strict internal permissions to limit access to your data.
• Regular Audits: We conduct security assessments to identify and address vulnerabilities.

While we strive to protect your information, no system is completely secure. If you suspect unauthorized access to your account, please contact us immediately.

5. Your Rights & Choices

You have the following rights regarding your data:

• Access/Correct Data: You may request a copy of your personal data or correct inaccuracies by contacting us.
• Delete Data: You may request deletion of your account, subject to legal or contractual obligations (e.g., retaining transaction records).
• Opt-Out of Marketing: You may unsubscribe from marketing emails using the "Unsubscribe" link in our communications.
• Disable Cookies: You can adjust your browser settings to disable cookies, though this may impact platform functionality.
• GDPR/CCPA Compliance: If you are in the EU or California, you have additional rights under GDPR or CCPA, such as requesting data portability or non-discrimination for exercising your rights.

To exercise these rights, contact our Privacy Officer at admin@nurselytic.com.

6. Children’s Privacy

Nurselytic is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly. If you believe we have collected data from a child under 13, please contact us.

7. International Data Transfers

Nurselytic operates globally, and your data may be transferred to and processed in countries outside your residence, including the United States. We ensure that such transfers comply with applicable data protection laws, including GDPR and CCPA, using safeguards like Standard Contractual Clauses where necessary.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

• Account data is retained while your account is active and for a reasonable period thereafter (e.g., for customer support or legal compliance).
• Transaction records may be retained for up to 7 years to comply with tax or financial regulations.
• Usage data is anonymized or deleted when no longer needed for analytics.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy. For significant changes, we will notify you via email or a website notice.

11. Contact Us

For questions, requests, or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer:

Email: admin@nurselytic.com

12. Legal Compliance & Additional Information

We are committed to complying with applicable data protection laws, including but not limited to:

• GDPR (General Data Protection Regulation): For EU residents, we provide rights to access, rectify, erase, restrict, and port your data, as well as object to processing.
• CCPA (California Consumer Privacy Act): For California residents, we provide rights to know, delete, and opt-out of data sales (we do not sell data).
• Other Jurisdictions: We comply with applicable privacy laws in other regions where we operate.

If you believe your data has been mishandled, you may file a complaint with your local data protection authority.